Eerie Sightings Support
Need help with your account, a sighting report, sign-in, or the map? Send us a message and we’ll help you get back to exploring.
Contact support
Email [email protected]. Please include your device model, operating-system version, app version, and a short description of what happened. Do not send your password or authentication tokens.
I can’t sign in. What should I try?
Confirm you have an internet connection, update to the newest app version, and try the sign-in option again. If the issue continues, contact support and tell us whether you used Apple or Google.
Why can’t the app find my location?
Location access is optional. Enable location permission for Eerie Sightings in your device settings, then return to the map. You can still explore the map and choose a report location manually without location access.
How do anonymous reports work?
When you select anonymous reporting, your name is retained privately for account administration and abuse prevention, but the public source attribution displays “Anonymous.”
How do I change my name?
Open the Account tab, select Edit in the Profile section, update your display name, and save the change.
How do I delete my account?
Open the Account tab and select Delete account. Confirm the deletion when prompted. This permanently removes your application account and the community reports associated with it, subject to the retention terms described in our Privacy Policy.
How do I report incorrect or inappropriate content?
Email the sighting ID or a link to the report, along with a brief explanation, to [email protected].